(Fixed broken links to the now-defunct forums, and clarified rules regarding ban appeals. Made a handful of changes, especially to the section regarding possible rule violations, to make the tone sound less inflammatory. This page may need more edits and/or changes with the creation of the Curation team, once they're set in their position a bit more.) |
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== How Do I Contact an Admin? == | == How Do I Contact an Admin? == | ||
The main way to report someone or to talk with the admins is by using the ''Admin Help'' (abbreviated as ahelp) button in the Escape menu. Your ahelp message will be sent to an admin who will review it. All messages are relayed to a Discord channel so be sure to include as much information as possible, even if no admin is currently available. In the most urgent cases you may ping game admins on Discord. | The main way to report someone or to talk with the admins is by using the ''Admin Help'' (abbreviated as ahelp) button in the Escape menu. Your ahelp message will be sent to an admin who will review it. All messages are relayed to a Discord channel so be sure to include as much information as possible, even if no admin is currently available. In the most urgent cases you may ping game admins on Discord, or open a ticket using our [https://discord.com/channels/968983104247185448/1282388200685436948 ticket system]! | ||
=== When to contact an Admin? === | === When to contact an Admin? === | ||
AHelps should generally not be used for anything that does not require attention from administrators. A few examples of good reasons to contact an admin are listed below. | |||
==== Possible rule violations ==== | ==== Possible rule violations ==== | ||
Players are encouraged to | Players are encouraged to AHelp even if they're unsure if administrator attention is actually needed since they generally do not know all the information about a specific situation, like the [[Slang#Antag|antag]] status of another player. However, players are expected to have reasonably come to the conclusion that administrator attention may be needed. If you're grumbling in the [[Slang#Deadchat|deadchat]] or in Local OOC about a possible rule-breach, it never hurts to follow it up with an AHelp! | ||
==== Mentoring ==== | ==== Mentoring ==== | ||
Players can use | Players can use AHelp to ask questions regarding gameplay mechanics, OR in-game roleplaying standards (questions about Standard Operating Procedure, Alert Procedure, Space Law, et cetera), that are relevant to the player during the current round. Players can also use the general or help channels in the [https://discord.gg/deltav Delta-V Discord Server] for mechanics questions as long as they don't include information about the current round, and are encouraged to do so for anything not immediately relevant. If you have questions regarding SOP, Alert Procedure, Space Law, or Server rules, there is a [https://discord.com/channels/968983104247185448/1278405339330383999 Rule Clarifications] forum on the Discord server for this purpose as well! | ||
=== Contacting an Admin === | === Contacting an Admin === | ||
When starting an | When starting an AHelp, your first message should include all the information an administrator needs to begin looking into an issue. For example, when reporting a possible rule violation, try to include the following: | ||
* A way to identify the person or people causing the issue. Ideally this is their username, or character's name, but if that's not possible then knowing what actions they took can be a good substitute. | * A way to identify the person or people causing the issue. Ideally this is their username, or character's name, but if that's not possible then knowing what actions they took can be a good substitute. | ||
* What the actual issue is. For example, if you believe someone is [[Slang#Self-Antag|self-antagging]], include what they've done to make you believe that. When reporting possible self-antagging, it isn't necessary to include why you believe someone is not an antagonist. | * What the actual issue is. For example, if you believe someone is [[Slang#Self-Antag|self-antagging]], include what they've done to make you believe that. When reporting possible self-antagging, it isn't necessary to include why you believe someone is not an antagonist. | ||
== I Was Banned! == | == I Was Banned! == | ||
You can submit a ban appeal in the | You can submit a ban appeal in the '''[https://discord.com/channels/968983104247185448/1019655417409851475 Ban Appeals]''' section on the Discord. You can appeal a ban at any time if you believe it was applied in error; if you are attempting to appeal a permanent or "appeal-only" ban, you will need to wait at least two weeks before you can place an appeal, assuming the ban was not applied in error. | ||
== Can I Become an Admin? == | == Can I Become an Admin? == | ||
To apply to become an admin, see the | To apply to become an admin, see the '''[https://discord.com/channels/968983104247185448/1276922720734543994 Admin Applications]''' section on the Discord server. | ||
{{Guides Menu}} | {{Guides Menu}} |
Latest revision as of 10:13, 30 September 2024
What Do Admins Do?
Admins are a group of volunteers that moderate the official Delta-V game servers according to the Server Rules.
While the main duty of an admin is to enforce the rules and punish those who break them, admins do a variety of other tasks including occasionally setting up game events and helping out new players.
Server administrators may frequently take the persona of Central Command to facilitate interacting with the crew in a way that is not out-of-character.
How Do I Contact an Admin?
The main way to report someone or to talk with the admins is by using the Admin Help (abbreviated as ahelp) button in the Escape menu. Your ahelp message will be sent to an admin who will review it. All messages are relayed to a Discord channel so be sure to include as much information as possible, even if no admin is currently available. In the most urgent cases you may ping game admins on Discord, or open a ticket using our ticket system!
When to contact an Admin?
AHelps should generally not be used for anything that does not require attention from administrators. A few examples of good reasons to contact an admin are listed below.
Possible rule violations
Players are encouraged to AHelp even if they're unsure if administrator attention is actually needed since they generally do not know all the information about a specific situation, like the antag status of another player. However, players are expected to have reasonably come to the conclusion that administrator attention may be needed. If you're grumbling in the deadchat or in Local OOC about a possible rule-breach, it never hurts to follow it up with an AHelp!
Mentoring
Players can use AHelp to ask questions regarding gameplay mechanics, OR in-game roleplaying standards (questions about Standard Operating Procedure, Alert Procedure, Space Law, et cetera), that are relevant to the player during the current round. Players can also use the general or help channels in the Delta-V Discord Server for mechanics questions as long as they don't include information about the current round, and are encouraged to do so for anything not immediately relevant. If you have questions regarding SOP, Alert Procedure, Space Law, or Server rules, there is a Rule Clarifications forum on the Discord server for this purpose as well!
Contacting an Admin
When starting an AHelp, your first message should include all the information an administrator needs to begin looking into an issue. For example, when reporting a possible rule violation, try to include the following:
- A way to identify the person or people causing the issue. Ideally this is their username, or character's name, but if that's not possible then knowing what actions they took can be a good substitute.
- What the actual issue is. For example, if you believe someone is self-antagging, include what they've done to make you believe that. When reporting possible self-antagging, it isn't necessary to include why you believe someone is not an antagonist.
I Was Banned!
You can submit a ban appeal in the Ban Appeals section on the Discord. You can appeal a ban at any time if you believe it was applied in error; if you are attempting to appeal a permanent or "appeal-only" ban, you will need to wait at least two weeks before you can place an appeal, assuming the ban was not applied in error.
Can I Become an Admin?
To apply to become an admin, see the Admin Applications section on the Discord server.
Guides Library | |
---|---|
The Basics | Getting Started · Server Rules · Interactions · Roleplay · Game Modes · Combat · Maps |
Command | Standard Operating Procedure · Alert Procedure · Space Law · Company Policy · Shipyard · High-Risk Items |
Security | Security Officer · Alert Procedure · Space Law · Company Policy · Forensics |
Engineering | Construction · Power · Atmospheric Science · Hacking · Pipes and vents · Gases · Reverse Engineering · Setting up the mix chamber |
Epistemics | Research and Development · Xenoarcheology · Anomalous Research · Glimmer · Psionics · Golemancy · The Oracle · Robotics |
Medical | Medical · Chemistry · Cryogenic Pods |
Service | Cooking · Drinks · Hydroponics · Supply Crates |
Antagonists | Guide to Traitor · Syndicate Items · High-Risk Items |
Miscellaneous | Fauna · Playable Species · Radio · Singularity · Terminology · Weapons · Paperwork · Traits · Admin commands · Administrators |
Contribution | Development · Mapping · Spriting · Wiki Contribution · Wikicode |