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Administrators

From Delta-V Wiki
Revision as of 11:13, 30 September 2024 by LadyDanger2743 (talk | contribs) (Fixed broken links to the now-defunct forums, and clarified rules regarding ban appeals. Made a handful of changes, especially to the section regarding possible rule violations, to make the tone sound less inflammatory. This page may need more edits and/or changes with the creation of the Curation team, once they're set in their position a bit more.)
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What Do Admins Do?

Admins are a group of volunteers that moderate the official Delta-V game servers according to the Server Rules.

While the main duty of an admin is to enforce the rules and punish those who break them, admins do a variety of other tasks including occasionally setting up game events and helping out new players.

Server administrators may frequently take the persona of Central Command to facilitate interacting with the crew in a way that is not out-of-character.

How Do I Contact an Admin?

The main way to report someone or to talk with the admins is by using the Admin Help (abbreviated as ahelp) button in the Escape menu. Your ahelp message will be sent to an admin who will review it. All messages are relayed to a Discord channel so be sure to include as much information as possible, even if no admin is currently available. In the most urgent cases you may ping game admins on Discord, or open a ticket using our ticket system!

When to contact an Admin?

AHelps should generally not be used for anything that does not require attention from administrators. A few examples of good reasons to contact an admin are listed below.

Possible rule violations

Players are encouraged to AHelp even if they're unsure if administrator attention is actually needed since they generally do not know all the information about a specific situation, like the antag status of another player. However, players are expected to have reasonably come to the conclusion that administrator attention may be needed. If you're grumbling in the deadchat or in Local OOC about a possible rule-breach, it never hurts to follow it up with an AHelp!

Mentoring

Players can use AHelp to ask questions regarding gameplay mechanics, OR in-game roleplaying standards (questions about Standard Operating Procedure, Alert Procedure, Space Law, et cetera), that are relevant to the player during the current round. Players can also use the general or help channels in the Delta-V Discord Server for mechanics questions as long as they don't include information about the current round, and are encouraged to do so for anything not immediately relevant. If you have questions regarding SOP, Alert Procedure, Space Law, or Server rules, there is a Rule Clarifications forum on the Discord server for this purpose as well!

Contacting an Admin

When starting an AHelp, your first message should include all the information an administrator needs to begin looking into an issue. For example, when reporting a possible rule violation, try to include the following:

  • A way to identify the person or people causing the issue. Ideally this is their username, or character's name, but if that's not possible then knowing what actions they took can be a good substitute.
  • What the actual issue is. For example, if you believe someone is self-antagging, include what they've done to make you believe that. When reporting possible self-antagging, it isn't necessary to include why you believe someone is not an antagonist.

I Was Banned!

You can submit a ban appeal in the Ban Appeals section on the Discord. You can appeal a ban at any time if you believe it was applied in error; if you are attempting to appeal a permanent or "appeal-only" ban, you will need to wait at least two weeks before you can place an appeal, assuming the ban was not applied in error.

Can I Become an Admin?

To apply to become an admin, see the Admin Applications section on the Discord server.

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